Ever since the pandemic changed our lives by a blow, people naturally find ways to survive through technology and the internet. Strict limitations on human mobility brought by lockdowns created a shift in the logistics of goods from sellers to customers. One logistics model that stood out is the model of hyperlocal logistics. Hyperlocal logistics is the flow of products from sellers to customers within a geographical area, usually in an urban area. After the hard-hitting shipping industry hit it hard in recent years, services providers are willing to transport almost anything within and between cities as long as it is cheap, fast and does not need to go through air transport. The rise of hyperlocal logistics services allows them to grow faster as they can be delivered directly to consumers.
Courier companies are the best services to transport parcels to consumers in Jakarta. Some of them include Deliveree, PT Siam City Express, PT Omni Express Group, PT Antam Auto Cargo, PT ACRI Buana Laima, PT Garuda Indonesia, PT Vibo Multihapan, PT Fripura Nusantara Group, PT Pronto Express Indonesia, PT Arada Express and PT Sinar Harapan Logistics. The company I want to mention here is aplikasi pengiriman barang. I have been involved in various projects involving services delivery in Indonesia and my experiences in these projects include arranging transportation for long-distance flights, arranging deliveries of heavy objects like furniture from a warehouse to a delivery location and coordinating deliveries from warehouses to delivery locations, and picking up shipments and delivering them.
In Indonesia, most transportation providers such as couriers have to transport large shipments on behalf of logistics providers. The logistics providers pay couriers to do this because couriers are one of the most important parts of the logistics chain. The couriers will use their own vehicles for deliveries to larger warehouses or even local shops and transport them to customers. The couriers will use their own vehicles because couriers are based in large distribution centers. The logistics providers are usually located in the large warehouses as their delivery routes are monitored by the logistics providers. Customers are in charge of selecting couriers for their deliveries.
In the logistics business, clients have an advantage over the logistics providers. If they choose a transportation provider to pick up or deliver their items, their requests are guaranteed to be delivered. With logistics providers, the customers are in charge of delivering their products on their own and deliver the goods themselves. In the traditional delivery model, couriers deliver packages to the delivery locations. These deliveries are part of the logistics chain. After delivery, couriers will pick up their packages for transportation to their warehouses. Delivery to the delivery location is part of the logistics process.
Recently, couriers are losing the delivery mode to logistics providers. Logistics providers have become logistics hubs for couriers. For example, logistics providers can directly pick up couriers’ deliveries from their warehouses and transport them directly to couriers’ delivery locations. Logistics providers manage the delivery for the couriers and also provide the couriers with goods. Logistics providers provide the couriers with resources such as food and clothes for their daily needs.